Contact Information

Last updated: July 15, 2026

Have a question about your order, our products, or one of our policies? We're here to help.

Get in Touch

BambooEase

Email: info@aurabloomstore.com

Support Hours

Our team is available Monday–Friday, 9:00 AM–5:00 PM EST (Eastern Standard Time), excluding public holidays.

Response Time

We do our best to respond to all inquiries within 1–2 business days. Messages received on weekends or holidays will be answered on the next business day.

For questions about returns, refunds, shipping, or our terms, please see our Return & Refund Policy, Shipping Policy, and Terms of Service for full details before reaching out — you may find your answer there.

We look forward to helping you.